Improved Operational Efficiency for the BFSI Sector

INT helps companies in the Financial services and Insurance industry to command strategic and competitive advantages in terms of high operational efficiencies, cost streamlining, and to better serve their customers leveraging upon innovative and agile technology forefront.

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The Challenges & Opportunities

Challenges

  • Rapidly evolving consumer buying behavior & demand patterns for personalized products
  • Hyper-competitive market with shrinking margins/bottom line
  • Regulatory Compliance
  • Channel Management
  • Dynamic technological advancements

Opportunities

  • Increased online purchase stimulated by digital marketing & social engagement tactics like peer review, word of mouth etc.
  • Agile cost structure of operations & targeted marketing campaigns; innovative product offering aided by robust market analytics & research.
  • Responsive IT infrastructure to render a planned compliant system.
  • Web based real-time insurance broker/agency management solution enhanced self service capability; capitalizing upon social media & mobility solution that improves customer experiences.

Business Value Proposition

INT’s financial services & insurance solution(s) with a specialized blend of consulting, technology, digital marketing & mobility platform enablement that helps to gain a strategic competitive advantage, and to solve their business challenges in the following ways

  • Customer Self-service portals

  • Low cost of customer acquisition

  • Efficient reporting

  • Social Media Marketing

  • Automation of business operations

  • MTA Management

  • Improved Regulatory compliance

  • Boost Market Share

  • Convenient On-demand Customer Service

  • Payment

  • Mobile platform for flexibility of access

  • Quote and Buy

  • Integrated Communication system

  • Cross-Sell and Up-Sell

  • Faster Claim management

  • Enhanced Brand Awareness and conversion

Chennai

New Delhi

Mumbai

London UK

Boise USA

Singapore