Success Story of SRMB eCommerce & CRM App -

Success Stories

Working with pioneering companies across the digital ecosystem

Success Story of SRMB eCommerce & CRM App

An integrated e-commerce and Customer Relationship Management (CRM) application tightly integrated with an existing ERP to manage leads, products, orders, invoices and escalations with extensive reporting capabilities. It helped SRMB achieve excellence in business process automation, provide better customer experience and close more business.

Key Features:

  • Integrate e-commerce website, CRM and ERP
  • Manage leads, products, invoices, orders and product catalogs
  • Manage escalations, permissions and reports


  • Two-pronged approach to creating a lead management system: manual and API-generated
  • Integrated ERP with CRM despite problems related to third-party API permissions
  • Deployed a mobile responsive web-based CRM
  • Enhanced productivity with the customer-supplier management system
  • Generated more sales with conversion-friendly website

Download the Case Study

Please fill out the form below:

Let us help with your Project Requirement!

Upload File
Please upload: .ZIP, .RAR, .PDF, .DOC, .DOCX, .XLS, .XLSX, .PPT.
If file size is greater than 10MB, please share dropbox or other URL.
Our Working Schedule: 10:00 AM - 08:30 PM IST Monday - Friday

All the Fields are mandatory

Information entered on this page will not be used to send unsolicited email, and will not be sold to a 3rd party.