insurance digital Claim - Journey - Analytics Overlay

Insurance Digital Claim Journey – Analytics Overlay

Customers now demand claims services and experience tailored to align with their evolving digital lives. Increasing adoption of connected cars, smart home solutions and AI tools are gradually changing the face of existing claims functions; additionally, insurers with "digital-first "business models are innovating the claims business through a digitally superior value proposition. To leverage digital value claims functions must become customer-centric and excel in Customer Experience (CX), efficiency and effectiveness. Thus digital transformation journey in the Insurance sector is apparent.

Download The eBook

Please fill out the form below with valid details:

  • Table of Contents:

    • Digital Transformation Strategy
    • Digital Claims Technology Matrix
    • Adoption Drivers and Opportunities - India
    • Growth Drivers – Who is Doing What?
    • Analyst Recommendations
  • Summary:

    Insurtechs are building open system platforms that encourage the growth of ecosystems, increasing their wallet share. Thus, Insurtechs are challenging the incumbents with the “pay-as-you-go” model, which is preferred by the younger cohort that demands value for money in all their purchase decisions. Thus insurance sectors are deploying predictive analytics to transform the insurance customer journey digitally.

  • Key Highlights:

    • 47% respondents faced challenges due to lengthy and complex paperwork
    • 35% faced challenges related to responsiveness of agents
    • 51% respondents prefer digital mode of communication for claims processes
    • 18% of respondents faced challenges for non-clarity in policy terms

Trusted by

Business Insider
The Economic Times
Business Standard
Gulf Today
India Today
Business Today
BW Business World
The Week

More Ebooks

The Boom of Analytics in the Pharma and Healthcare Industry

Business benefits that you can achieve through the power of data

Top 10 Digital Transformation Trends For Healthcare in 2022

Discover the top 10 digital transformation trends for healthcare in 2022

Digital Transformation In Retail Banking

How digital transformation is changing the traditional retail banking experience

Fueling the Future of Fintech With Data Science and AI

Reshaping Fintech Using Data Science and AI

Multiline Insurance – An Emerging Opportunity

Evaluate the blending of multiline insurance and insurance core system

The Power Of Open Banking Coupled With Artificial Intelligence

Discover the impact of open banking and cognitive banking

Checklist To Cost Your Software Development Accurately In 2022

5 key factors to look at before you cost your project in 2022. Assess the pricing with the given checklist.

Reshaping Underwriting Landscape With Focussing On CX – Whitepaper

Build next-gen customer rewarding underwriting journey

Checklist To Become Customer-First Neo Bank- 2021 Proven Solution

Create customer first neobank

Rethinking Financial Landscape with Open Banking – 2021 Global Trends

Open banking is changing the financial landscape...

Reinforce value in the Insurance Value Chain in 2021

Scale by optimising insurance value chain with the advanced...

Technological Transformation at MF Industry- Whitepaper

AMCs are going through digital transformation. Take a look at the top technological.

Re-imagine the Future of Remote Team

To boost team performance and collaborations here are 6 tips to manage...

Outsourcing for Profit: Make Investment Count

Assess, Analyse, Evaluate and Optimise your IT Outsourcing Strategy...