Twitter Revamps DMs to Please Businesses

By Abhishek Rungta November 07, 2016 - 679 views

Twitter is all set to introduce new features in direct messages to help businesses improve customer service. The new features will help brands to leverage welcome messages and quick replies to customers. Apart from phone, email and web chat; twitter interactions are redefining the way brands interact with customers. Twitter clearly appears to be on its toes through a series of developments lately.

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